|
An AutoBizNiz warranty audit, warranty mini-audit or mock
audit is an important tool for your dealership. During this
process we identify, define, and document problematic areas
before they become overwhelming. We insure that your warranty
systems and procedures are in full compliance with manufacturer
standards reducing or eliminating the possibility of chargeback
during an actual factory audit.
AutoBizNiz will conduct a complete one day review of warranty
processing from start to scrap noting any deviations from
factory policy. All areas are reviewed for proper processing
and maximum productivity and profitability. We will identify
and document any and all areas of missed revenue. Upon the
completion of the review, we provide a presentation of our
findings in a workshop style format. In other industries companies
conduct a mock audit prior to receiving their ISO certification.
Our mini audit will provide you with the confidence to pass
your factory audit.
AutoBizNiz staff is also available to provide assistance
during and actual factory warranty audit. Should you receive
chargeback's we can provide assistance and provide guidance
on appealing questionable factory debits.
|