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NEW
AUTOMOTIVE
SERVICE SALES TRAINING SEMINAR
AVAILABLE
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| AutoBizNiz Dealer
Services is a fixed operations management company. We
now offer a "Do-It- Yourself" Service Sales
Training Seminar where you become the "Teacher".
The seminar is designed to increase services sales
dollars, increase profit margin, and improve CSI.
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WHAT’S INCLUDED?
The seminar includes a training guide, workbooks for each of
your service consultants, and all reference materials used.
WHAT WILL THE SERVICE CONSULTANTS BE TAUGHT?
The seminar is broken down into four sections.
1. Customer Basics
The ABC’s of first greeting and handling the customer at
the
service desk. Some of the small things that make the difference
between good and bad customer relations.
2. Handling Customer Problems
How to handle the irate or problem customer at the service desk.
Methods to relieve stress for both the customer and the advisor.
3. Sales Tactics
Become a service sales person, not merely an order taker. Up
sell
the profit making maintenance services the vehicle needs.
4. Warranty Procedures
Understand the basics of warranty procedures, methods, and
coverage’s. Have the repair orders comply with Factory
Policies
& Procedures. (Applies to franchised dealerships only)
HOW CAN YOU GET THIS HIGHLY RECOMMENDED SEMINAR?
The cost of the seminar is $595.95
Satisfaction is guaranteed!
Mail your check payable to:
AutoBizNiz Dealer Services, P.O. Box 1077, Windham, NH 03087
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