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It is paramount that your staff remain up to
date with changes in warranties, engines, transmissions, interiors,
etc. Customers depend upon your service staff to keep them
informed as to warranty and maintenance schedules. The advisor
is a translator between technician and customer; and a salesperson
offering preventative and corrective automotive services.
Providing the prompt and proper handling of
client needs can build your reputation and business. AutoBizNiz
service training covers the following:
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